Cancellation, Re-scheduling and Refund Policy

  • All cancelations must be made at least 24 hours before your appointment time to retain full credit.

  • If you cancel less than 24 hours in advance of your service or do not show up to your appointment, we will charge or retain 100% of the service fee.

  • Refunds are available with 10% withheld to cover the merchant's processing fees if you wish to cancel your appointment and cannot or do not wish to reschedule your appointment.
    Please email Liz@CarolinaThaiHealingArts.com to initiate the refund process.

  • Your payment will be held as credit to re-schedule your appointment. Refunds are not automated based on cancelation of your appointment. This is a manual process, and you MUST email to initiate a refund.

GENERAL TERMS AND CONDITIONS

All personal information held by Carolina Healing Arts, LLC is treated as private and confidential.  It is used solely by Carolina Healing Arts, LLC and will not be disclosed to other parties.

The client understands that the therapist may refuse to undertake treatment should this be contraindicated due to medical or other conditions that the client may present with, due to concerns regarding the health, safety and wellbeing of either the client or the massage therapist.

Each person reacts differently to massage and in no case does Liz Kriz or Carolina Healing Arts, LLC guarantee any particular outcome from a treatment or series of treatments.

Therapists reserve the right to refuse or terminate treatment to any client, at her own discretion, refuse, discontinue or defer treatment. In this instance, full payment is still required and no refund will be given.

Examples of when this may occur include:

  • If the client is under the influence of alcohol or recreational drugs at the time of treatment;

  • If the client has withheld or not provided information relevant to treatment;

  • If the client’s actions, words or behavior are inappropriate or of a sexual nature;

  • If the client is threatening, aggressive, or violent, or in any way poses a risk to the therapist.

Disclaimer and Important Safety Notice

This website, courses and social media posts may contain some general information about plants that have traditionally been used as remedies and topical applications to the skin. The information provided on this website and course is not intended to replace the advice and care of a medical practitioner. Please do not attempt to self-diagnose or medicate. Before using any of the items featured here it is strongly recommended that you check that it is appropriate to do so by consulting a medical practitioner. This is particularly important if you are pregnant, breast-feeding, have an existing medical condition, and/or are taking prescription drugs.

Please note that it is possible to be sensitive to any ingredient or herb be it natural or synthetic, therefore a 24–hour skin patch test is recommended before using any herbs for topical applications

Carolina Healing Arts cannot be held responsible for anyone misidentifying plants or suffering any damage as a result of anyone using any of the plants and/or recipes that are mentioned on this website or course or social media. The responsibility is on YOU to be sensible and consult a qualified doctor to get an accurate diagnosis for whatever is wrong with you and also on YOU to ensure that you have correctly identified any plant that you may want to try to use as a treatment (if in doubt, ask a botanist).

No liability is accepted by Carolina Healing Arts for any consequence that may occur from following any of the educational recipes given on this website, in Liz Kriz’s newsletters, or social media posts.